Responsible Gaming

Gamble responsibly

Responsible gaming means making deliberate choices about when, how often and how much you gamble. Before opening a game, decide what amount of money and time you are comfortable spending. Treat that amount as an entertainment budget, similar to the money you might spend on dining, sport or other leisure activities. Do not use money needed for rent, bills, food, savings or other essential expenses.

Gambling outcomes are based on chance. Previous results do not influence future results, and there is no reliable strategy that can guarantee a win. A loss does not create an obligation for the next game to produce a win. Avoid viewing gambling as an investment, income source or solution to debt. Only gamble with money you can afford to lose, and stop when your planned session or budget has ended.

Practical habits for safer play

• Set a spending limit before you begin and do not increase it during a session.
• Set a time limit and take regular breaks away from the screen.
• Keep a record of deposits, withdrawals and gambling activity so you understand your overall spending.
• Do not chase losses by depositing more or increasing stakes after losing.
• Avoid gambling when you are upset, stressed, tired, angry or under the influence of alcohol or other substances.
• Keep gambling separate from essential household spending and financial commitments.
• Do not borrow money, use credit intended for other purposes or sell possessions to fund gambling.
• Remember that entertainment value, rather than winning, should be the reason you choose to play.

Use limits and account controls

Planning in advance can make it easier to keep gambling within your personal boundaries. Zet Casino may provide account controls or responsible gaming settings that can help you manage deposits, spending, session length or access to the service. The controls available to you may depend on the account and service features offered at the time.

If you choose to use a limit, select an amount and period that reflect your real budget. A limit should be set before gambling, not after a period of heavy play or losses. Read the information shown when applying a control so you understand when it starts, how long it applies and whether it can be changed. Some controls may take effect immediately, while others may be subject to a review or waiting period.

Helpful controls may include

• Deposit limits that restrict how much money can be added over a selected period.
• Wagering or spending limits that help you stay within a planned budget.
• Loss limits that help reduce the amount you can lose during a specified period.
• Session or time reminders that encourage you to pause and review your play.
• Cooling-off periods that temporarily restrict access without permanently closing an account.
• Self-exclusion, which can prevent access for a chosen period or until a required process is completed.
• Account history and activity information to help you review deposits, withdrawals and play.

If you find that a limit is no longer suitable, do not simply increase it in response to losses or pressure. Consider taking a break or requesting a longer restriction instead. You can contact Zet Casino through the support options shown on the website to ask about the responsible gaming controls available for your account. We do not provide a specific contact detail on this page because support channels may change.

Recognise the signs of gambling harm

Gambling harm can affect anyone, including people who have gambled casually for a long time. It may involve financial difficulty, emotional distress, relationship problems, reduced work or study performance, or a loss of control over gambling. The earlier you recognise a concern, the easier it may be to take steps that protect your wellbeing.

You may need to take a break if you

• Spend more time or money gambling than you originally planned.
• Try to win back money after a loss by continuing to play or increasing your stakes.
• Feel restless, anxious, irritable or preoccupied when you are not gambling.
• Hide your gambling, deposits, losses or account activity from family or friends.
• Borrow money, miss bills or experience financial stress because of gambling.
• Gamble to escape problems, change your mood or cope with sadness and stress.
• Neglect work, study, health, sleep, relationships or other responsibilities.
• Make repeated promises to stop or reduce gambling but find it difficult to do so.
• Feel regret, shame or distress after gambling, then return to play to change how you feel.
• Think that a large win is necessary to repair your finances or solve personal problems.

One sign does not automatically mean that a person has a gambling disorder, but any concern is a good reason to pause and review your behaviour. Speak openly with someone you trust, use a break or self-exclusion option, and seek independent support. You do not need to wait until gambling has caused serious harm before asking for help.

Taking a break or self-excluding

A break from gambling can give you time to consider your spending, routines and wellbeing without the pressure of making another wager. If you feel unable to control your play, self-exclusion is a stronger step that can restrict your access to the relevant service for a selected period or under the applicable process. Select the restriction carefully and follow the instructions provided on the website.

During a break or self-exclusion period, do not attempt to open another account, use another person's account or ask someone else to gamble on your behalf. These actions can undermine the purpose of the restriction and may breach the applicable account rules. If you believe you need a longer-term restriction, ask Zet Casino support about the options available rather than trying to manage the situation alone.

Steps that may help while you are taking a break

1. Remove saved payment methods and turn off promotional notifications where possible.
2. Use device or browser tools to block gambling websites and applications.
3. Ask your bank or financial provider whether gambling transaction controls are available.
4. Tell a trusted person that you are taking a break and ask for practical support.
5. Review your budget, unpaid bills and other financial commitments.
6. Replace gambling time with activities that support your health, relationships or interests.
7. Arrange confidential help from a qualified gambling counsellor or support organisation.

A self-exclusion request may not automatically apply to every gambling provider or service. If you want broader protection, consider the exclusion and blocking options available through relevant Australian support services, financial providers and licensed operators. Check the terms of each service so you understand what is covered.

Age, privacy and getting help

Gambling is only for people who meet the applicable minimum legal age. Do not allow anyone under the required age to access your account, watch you gamble as a substitute for playing, or use your payment methods. Parents and carers may wish to use parental controls, device restrictions and account security settings to reduce the chance of unauthorised access by children.

Keep your account credentials private and use a strong, unique password. Log out on shared devices and contact support if you believe another person has accessed your account. Responsible gaming also includes protecting your personal and financial information. Review the privacy information provided by Zet Casino to understand how account and activity information may be collected, used and protected.

If gambling is affecting your finances, mental health, relationships or daily life, seek help from a qualified gambling support service in Australia. You can also speak with your general practitioner or another health professional. Independent support can help you understand your options, make a plan and address related financial or emotional concerns. If you or someone else is in immediate danger, contact the appropriate emergency service in your area.