Betting Rules

1. General betting requirements

These rules apply to bets placed through betting products made available by Zet Casino. They explain the general process and key conditions that may apply to wagering. Product-specific rules, market information, promotional terms and other conditions may also apply. If a specific rule conflicts with a general rule, the specific rule for the relevant product or market will generally apply.

You must be legally permitted to use the relevant betting service in the place where you are located. Customers in Australia are responsible for complying with the laws and restrictions that apply to them. Betting services may not be available for every product, event, market or location. Zet Casino may restrict, suspend or refuse access where required by law, risk controls, operational requirements or these rules.

• You must provide accurate and current information when opening and using an account.
• You must keep your login details secure and must not allow another person to use your account.
• You must meet the applicable legal age and eligibility requirements before placing a bet.
• You must use only your own account and an approved payment method in your name.
• You must not place bets on behalf of another person or allow another person to control your betting activity.
• You must not use the service for unlawful activity, fraud, manipulation or attempts to avoid account controls.

An account may be subject to identity, age, payment or other verification checks. Where information cannot be verified, Zet Casino may delay an account action, decline a transaction, suspend access or take another permitted step. Any decision will be handled in accordance with the applicable terms and legal obligations.

2. Placing and accepting bets

Selecting a market

Before placing a bet, check the event, competition, participants, market type, selection, odds, stake and any displayed conditions. Market names and abbreviations may differ between products. You are responsible for checking that your selections and stake are correct before confirming the bet.

Bet confirmation

A bet is not final merely because a selection has been added to a bet slip. It becomes accepted only when the platform confirms acceptance and records the bet. A confirmation message, receipt, reference or appearance in your account history may indicate that a bet has been recorded. If confirmation is not received, check your account history before attempting to place the same bet again.

Displayed odds, prices, lines, handicaps and other market information may change before acceptance. A bet may be accepted at the price shown at the time of confirmation, or at another price where the product rules allow this. If a material error affects a price, market, selection or event description, the affected bet may be corrected, rejected or settled under the applicable error rules.

• A minimum or maximum stake may apply to a market, account, product or transaction.
• A market may close before the scheduled start time or while an event is in progress.
• Bets may be rejected if a market is suspended, unavailable, incorrectly displayed or affected by a technical issue.
• The platform record is the primary record of accepted bets, subject to the correction of clear errors.
• After acceptance, a bet normally cannot be changed unless a specific feature or rule permits a change.
• Requests to cancel or amend a bet are not guaranteed and may be unavailable once the bet has been accepted.

If a technical interruption occurs, do not assume that a bet has been accepted or cancelled. Review your bet history and any account notification. Where there is a difference between a display on your device and the recorded platform transaction, the recorded transaction will generally be used, subject to applicable correction and dispute procedures.

3. Odds, outcomes and settlement

Bets are settled using the official result or outcome information specified for the relevant market. The relevant source may depend on the sport, competition, event, game or betting product. A result may be determined by the official governing body, event organiser, recognised result provider or another source identified in the product rules.

Final results and later changes

Unless a market rule states otherwise, settlement is based on the result declared under the applicable event rules at the time the market is settled. A later appeal, correction, disqualification, administrative change or retrospective amendment may not change a settled bet unless the relevant rules require it. If a result is unclear, delayed or later found to have been affected by an error, settlement may be reviewed.

Common bet types

• A win or selection bet is successful when the selected outcome is the outcome defined by the market rules.
• A place or finishing-position bet is settled according to the position and conditions shown for that market.
• A line, handicap or total bet is settled by applying the stated line, handicap or total to the official result.
• A multi or combination bet requires each relevant part to be settled under its own market rules, unless another treatment is stated.
• A live bet is settled using the event state and information applicable under the live market rules, including rules about interruptions or changed conditions.
• A special, novelty or non-sport market may have unique settlement requirements shown with the market or in its product rules.

Where a market includes a named participant, team, competitor, venue, date or event format, those details form part of the market definition. A change to the participant, venue, format or scheduled time may affect whether a bet remains valid. The treatment of such a change will depend on the applicable market rules.

Odds are used to calculate the potential return shown for a bet. The displayed return may exclude or include the original stake depending on how the product presents the information. Always check the bet slip and confirmation screen for the stake, odds, possible return and any applicable deduction or condition before confirming.

Settlement may be delayed while official information is confirmed, a result is reviewed, a market is reconciled or a technical issue is investigated. A delay does not by itself mean that a bet has won or lost. Once settlement is complete, check the result and your account balance. If you believe a bet has been settled incorrectly, raise the issue through the available support or complaints process and provide the relevant bet reference where possible.

4. Voids, cancellations and unusual circumstances

A bet may be declared void when an event does not take place, is abandoned, is materially changed or cannot be settled fairly under the market rules. The treatment of a void selection in a multi or combination bet may differ from the treatment of a single bet. The applicable product rules will determine whether other selections remain active and how the bet is recalculated.

• An event may be void if it is cancelled or postponed beyond the period allowed by the market rules.
• A market may be void if the wrong event, participant, competition, date or market conditions were displayed.
• A live market may be void if it was offered after a material event had already occurred but before that information was reflected in the market.
• A bet may be corrected or voided where there is an obvious pricing, data, settlement or technical error.
• A market may be reviewed where the official result is changed, unavailable or inconsistent with the market definition.
• A bet connected with prohibited, fraudulent or manipulated activity may be cancelled or handled under the applicable terms.

Zet Casino may take reasonable steps to protect the integrity of its betting services. This can include suspending a market, limiting activity, investigating unusual behaviour, correcting an error or withholding a settlement decision while relevant information is checked. These steps may be taken without prior notice where immediate action is necessary.

If a bet is void, the stake will generally be returned or treated in the manner stated in the relevant product rules. A return of stake does not necessarily apply to every part of a multi, combination, promotional or special bet. Review the terms shown for the particular market or offer before placing a bet.

Disputed or incorrect bets

If you identify a possible error, record the relevant details, including the event, market, selection, stake, time and bet reference. Avoid placing duplicate bets while the matter is being reviewed. Any dispute will be assessed against the platform records, the applicable market rules and relevant account information.

5. Responsible betting and rule changes

Betting should be an enjoyable leisure activity, not a way to solve financial problems or recover losses. Set a budget before you play and only use money you can afford to lose. Take regular breaks, avoid betting when upset or under the influence of alcohol or other substances, and do not chase losses by increasing your stakes.

• Keep track of your deposits, stakes, wins and losses.
• Use available account limits, time-outs or self-exclusion tools if you need a break.
• Do not borrow money, sell essential items or use household funds to bet.
• Seek independent support if betting is affecting your finances, relationships, work or wellbeing.
• If you are concerned about another person, encourage them to use responsible gambling support and account control options.

These Betting Rules may be updated when products, technology, legal requirements or operational processes change. The current version published on the website applies to future activity from the time it is made available, unless a different effective date is stated. You should review the rules regularly. Continuing to use a betting service after an update may indicate acceptance of the revised rules, subject to any rights available under applicable law.

If you have a question about an accepted bet, review the market information, account history and applicable terms first. For an unresolved issue, use the available customer support or complaints channel and include clear details such as the date, product, event, selection and bet reference. Do not create multiple accounts or place duplicate bets while a technical or settlement issue is being reviewed.

By placing a bet, you confirm that you have reviewed the relevant market information and agree to follow these Betting Rules together with the other applicable terms. If you do not understand a market or settlement condition, do not place the bet until you have obtained sufficient clarification.